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BFS — Big For Small

Enterprise-grade support.
Small-business simple.

Three AI agents — Legal, HR and Customer Support — that answer from your company's documents, not generic guesses. The kind of support desk big companies pay teams for, run by AI for a fraction of the cost.

n8n Verified Creator Live production system Answers from your docs
BFS Suite · live dashboard (n8n connected)
BFS Suite dashboard with multi-agent chat for Legal, HR and Support, analytics and knowledge-gap detection

You're expected to answer like a big company — with a small team

The same questions, all day

Your team answers the same policy, pricing and "how do I…" questions over and over instead of doing real work.

Nobody's there after hours

Customers ask at 9pm and on weekends — and a slow reply often means a lost sale or an angry email.

Answers live in scattered docs

The right answer exists — in a PDF, a policy, someone's inbox — but finding it takes too long.

Generic chatbots make things up

Off-the-shelf bots guess — and a confident wrong answer about your policy or contract is worse than none.

Three specialists. One trusted knowledge base.

An intelligent router reads each question and sends it to the right agent — every answer grounded in your own documents.

1

Legal Agent

Answers questions about your contracts, terms and policies — citing the actual clause, so nothing is invented.

Contracts & policy
2

HR Agent

Handles employee questions about leave, benefits and procedures from your HR handbook — consistently and 24/7.

People & process
3

Customer Support Agent

Resolves customer questions from your product docs and FAQs, and escalates the tricky ones to a human with full context.

Customer-facing

Built to be trusted — not just to talk

Grounded in your data (RAG)

Every answer comes from your documents via retrieval-augmented generation with pgvector — not from the model's imagination.

Knows what it doesn't know

Gap detection flags when your knowledge base can't answer — so you fix the content instead of shipping a wrong reply.

Smooth human handoff

Complex cases escalate to a person via Telegram with the full conversation — no "please repeat your problem".

Live analytics dashboard

See query volume, response quality and knowledge gaps in real time — on a clean dashboard, not a spreadsheet.

Powered by Claude

Uses the Claude API for strong reasoning and instruction-following — the difference between a reply and a right reply.

Intelligent routing

One entry point. The router classifies each question and sends it to Legal, HR or Support automatically.

3
Specialist agents on one platform
24/7
Always-on, consistent answers
0
Made-up answers — it cites your docs
1
Dashboard for quality & gaps

Live on your knowledge base in weeks

You bring the documents. We build the brain around them.

STEP 1

Free 30-min call

We look at the questions eating your team's time and decide which agent — Legal, HR or Support — to start with.

STEP 2

We ingest your docs

We load your policies, FAQs and manuals into a secure knowledge base and connect the agent to your channels.

STEP 3

It answers for you

Customers and staff get instant, grounded answers — and you watch quality and gaps from one dashboard.

Give your small team a big support desk

Book a free 30-minute call, or open the live demo and ask it anything. We'll map exactly which agent fits your business first — no pitch.

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